Privacy


Who I am:

I’m Suzy Keller of Suzy Keller Translation, and I’m committed to maintaining the trust and confidence of visitors to my website, my clients, colleagues and suppliers. This Privacy Notice outlines when, what and why I collect personal data, how I use it, the limited conditions under which I may disclose it to others, and how I keep it secure.

You may contact me in my capacity as Data Controller of the data under my powers, duties and liabilities, according to EUROPEAN GENERAL DATA PROTECTION REGULATION (EU) 2016/679, at 21 grand rue, 67490 Gottesheim, France or via email at info@suzykeller.com.


Client, supplier and collaborator data.

Visitors to my website are not obliged to provide personal data.

Nevertheless, anyone interested in my services can contact me via the contact information provided, and some personal data has to be collected in order to establish communication.

The legal basis for processing your data is to perform the services you request or to take necessary steps prior to fulfilling that request and complying with legal requirements.

I collect, store and use such personal data for the purposes of issuing a quote, provide linguistic or consulting services that you request or to comply with legal requirements.

I do not use your personal data for marketing purposes.


1.1 Categories of data subjects

I hold data on my clients (new and existing ones), suppliers and collaborators for legitimate interests, according to Article 6 (1)(f) of GDPR.


1.2 Categories of personal data

Personal data collected may include, without limitation, your name, postal address, email address, telephone number, and ID or tax number, payment and delivery conditions, financial and bank account details.


1.3 Retention of personal data

Data relating to quotes will be retained for up to six months. In cases of work carried out, I am obliged to retain your personal data for five years to comply with tax obligations. I will delete email communication after five years.


1.4 Third party access

For administrative purposes, I am obliged to send all sent/received invoices to my accountant to comply to legal requirements.

If I send a text for revision or editing to a colleague, that text will be anonymised, so that your personal data will not appear, or the colleague will be asked to sign a confidentiality agreement if necessary.

Other parties may have access to your personal data for administrative purposes, including my website and email hosting services. All these parties are GDPR-compliant.


1.5 Your rights and obligations

I take all precautionary steps to guarantee the security, integrity and confidentiality of your personal data in compliance with the EUROPEAN GENERAL DATA PROTECTION REGULATION (EU) 2016/679.

You are entitled to access, modify or erase personal data that I hold, in accordance with the abovementioned EU regulation. Please send your request directly to me at at info@suzykeller.com and I will act upon this as soon as possible, within a maximum of one month from the date of your request.


1.6 Security measures

I take all possible precautionary measures to guarantee that your personal data is safeguarded.

Updates to computers and devices: The equipment used for storing and processing personal data is updated as frequently as possible.

Malware & firewall: The equipment used for storing and processing personal data is protected by an anti-virus software and a firewall that are regularly updated.

Back up: Personal data is periodically backed up on a device other than that used on a day-to-day basis. The copy is stored in a secure place, separate from the computer containing the original files, so that personal data can be recovered in the event of loss or damage.

Technical measures: All electronic systems in use for storing or processing personal information are password protected.


Cookies policy

Suzy Keller Translation does not use cookies to collect data. Cookies are small data files which are placed on your computer (PCs, smart phones or tablets) as you browse. They are used to remember when your computer or device accesses some websites, they help to operate effectively and improve your user experience.



This Privacy Notice was updated on May 25th 2018 and will be reviewed as and when necessary. Should any differences occur between the various language versions, the French language version will prevail.